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Nationwide in Papua New Guinea +675 308 3800 info@mibank.com.pg
MiBank • Important Information

Terms & Conditions

Information about using the MiBank website, accessing published materials and understanding the difference between website information and the terms of individual banking products.

Important — draft for review: This is a proposed set of website terms, not a verified reproduction of MiBank's approved legal terms. It must be reviewed and approved by MiBank before publication. Individual accounts, loans, mobile banking and other products have their own applicable agreements.

01 About These Terms

These proposed website terms explain the general conditions for accessing and using MiBank's public website. “MiBank” refers to Nationwide Microbank Limited, operating in Papua New Guinea.

Use of a specific banking product or service is subject to the relevant application, agreement, disclosure documents and any additional terms supplied by MiBank.

02 Website Information

Information published on this website is provided for general information. MiBank aims to keep information clear and current; however, product availability, eligibility requirements, fees, interest rates and other details may change.

Customers should confirm current information directly with MiBank before making a financial decision or submitting an application.

03 Banking Products & Services

Savings accounts, term deposits, loans, mobile banking, payment services and other banking products may each be governed by separate terms, conditions and fees. The applicable product documentation takes precedence over general descriptions on this website where the two differ.

Approval of applications and access to services may be subject to identity checks, eligibility criteria, credit assessment and applicable law.

04 Responsible Website Use

Visitors should use the website lawfully and must not attempt to interfere with its operation, bypass security controls, access restricted systems without authorisation or submit misleading or malicious material.

05 Online Safety & Security

Keep your passwords, PINs and verification codes confidential. Do not send sensitive banking credentials through general website contact forms or unsolicited messages. If you suspect fraud or unauthorised activity, contact MiBank promptly using verified contact details.

06 Links to Other Websites

This website may contain links to external services and resources. External websites are operated by their respective providers and may have separate privacy notices and terms. Visitors should review those documents before using third-party services.

07 Intellectual Property

MiBank's names, logos, branding and website materials may be protected by intellectual property rights. Visitors should obtain permission before reproducing or commercially reusing protected content, except where permitted by law.

08 Privacy & Personal Information

Personal information provided through MiBank's website or banking services is handled according to the applicable privacy notice and legal requirements. For further information, read the Privacy Policy.

09 Website Availability

Access to the website may occasionally be interrupted by maintenance, technical issues, connectivity problems or circumstances beyond the website operator's control. If an online service is unavailable, contact MiBank through an official branch or verified contact channel.

10 Changes to These Terms

Website information and these proposed terms may be updated to reflect operational, regulatory or service changes. Any legally required notices for individual banking products should be provided in accordance with the applicable product agreement and law.

11 Questions & Assistance

For questions about this website or the terms of a banking product, contact MiBank directly. Head Office: Level B1.4, OPH 2 Plaza, McGregor Street, Downtown Port Moresby, Papua New Guinea.

Email: nmbho@mibank.com.pg. For branch details and additional telephone numbers, see the official MiBank contact directory.

Need clarification about a banking service?

MiBank's team can help you identify the terms relevant to your account or application.

Contact MiBank ↗

Editorial status: Website Terms & Conditions — draft pending MiBank legal and compliance approval. This page does not replace signed banking agreements or product-specific disclosures.

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